Shipping policy
PUKLLAS ANDEAN FASHION will ship to the address provided by you. Delivery will be made to a residential or office address where there are occupants who can receive the merchandise. Deliveries will be made on business days, except holidays.
If the order is sent to the wrong address, due to incorrect data by the customer, PUKLLAS ANDEAN FASHION will not be responsible for the destination or loss of the purchased product.
NATIONAL SHIPPING (OLVA CURRIER)
PROVINCES, METROPOLITAN LIMA AND CALLAO:
The preparation time for the garment is 20 business days after confirmation of payment, after which the garments are shipped. Items are shipped by OLVA CURRIER.
Olva Courier does not provide home delivery in some areas of Lima considered dangerous. In these cases, Pukllas andean fashion is not responsible for your order being sent to the Olva office closest to your home. The holder of the package can go to the Olva office with their ID.
INTERNATIONAL SHIPPING (SERPOST)
WE SHIP TO ALL COUNTRIES:
The preparation time for the garment is 25 business days after confirmation of payment, after which the garments are shipped. Items are shipped by SERPOST.
All orders will pay a monetary value referred to the Shipping Cost, previously accepted before payment, unless otherwise promotionally indicated. This additional amount depends on the shipping area and the rates of our logistics providers (SERPOST). If a return is generated, this charge is NOT refundable.
Options in case of delivery problems* Delivery times are referential and are counted from when our logistics providers collect your order from our warehouses. We will notify you of this with an order email sent, at which time you can begin tracking the order. your order.
IMPORTANT: Rates are subject to variations without prior notice by our logistics providers; If a variation is the case, it will be modified immediately in our shipping system as long as the shipping cost has not been paid.
If the order is sent to the wrong address, due to incorrect data by the customer, PUKLLAS ANDEAN FASHION will NOT be responsible for the destination or loss of the purchased product.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
*By making purchases through this means, you are accepting all the Policies, Terms and Conditions provided by PUKLLAS ANDEAN FASHION.